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thoughts on how to have difficult conversations

Originally posted on the NEW EXODUS:
My denomination is engaged in a difficult conversation. But aren’t we all, and more often than we think? We’re always dancing around possible difficult conversations – with bosses and pastors, tough-to-love family members, obnoxious small group members, pestering employees, unhelpful custom service reps, and more. As I prepare to…


‎”Be with people and have the goal to fully understand the thoughts and feelings they are trying to express.” From the book “The Pause Principle: Step Back to Lead Forward” by Kevin Cashman. The first word in this sentence is probably the most important. Be there. Be engaged. Be genuinely interested in the other person. […]